Last updated on August 3rd, 2018 at 01:33 pm

woman is answering questions during a phone interview with ZS associates. She looks nervous on the phone.If you want to get a job at ZS associates (any job), prepare for a phone interview, group interview (optional), and an in-person interview in the company.

You will have to deal with personal, behavioral, and technical questions, and convince them that you can bring value to their team of excellent employees.

They can afford to hire the best, and they will hire only the best.

Let’s have a look at the interview process, step by step, and the questions you will face in each step.


Simple start – the phone (or group) interview

When they talk to you over the phone, they try to get a good grasp of your communication skills, understand who you are, what you did in the past, and why you try to get a job with them–and not with any other company. You can expect to hear some of the following questions:

  • Why do you want to work for ZS associates?
  • Why do you decided for this position?
  • What makes you a great candidate for this particular vacancy?
  • Tell me more about the job XY you had, your main duties, achievements, successes and failures you experienced on the position.
  • What motivates you in job?
  • Why did you leave your last job (why do you plan to leave your present job?
  • Where do you see yourself in five years from now.


Who will proceed to the next stage?

Typically approximately every second person will be invited for the in-person interview. In some cases (especially when we speak about highly technical positions), nearly all job candidates will be invited for the in-person meeting with the HR team.

In this particular case, a phone interview is only a formality. They use it to invite people for an in person interview, and will ask each applicant only one or two questions (just to make it look like an interview).

Nevertheless, you still have to show some motivation and interest to work for ZS associates, to pass your phone interview with the company.


Two female interviewers lead an interview with a female job applicant, all of them wear black clothes, and we can see papers on the table.In person interview – case studies, behavioral questions, tests

You should prepare for a long day when you interview for a job with ZS Associates…

More often than not, you will talk to two or three people, you will have to complete some tests (IQ test, personality test), and they will ask you plenty of behavioral questions.

They can actually also repeat some questions from the phone interview. If they do so, it is important that you give the same (or at least similar) answers as before. This is the test of your credibility and trustworthiness–do your best not to lose it in an interview…

Let’s have a look at the other parts of the interview.


Behavioral questions

Female job applicant interviews for a consulting job with ZS associates. The picture is an illustration of the situation in a panel interview.Inquiring about your behavior in various work-related situations, HR managers from ZS associates try to understand how you would act in your new job.

This helps them to assess your attitude to work, to your colleagues, and to various problems that can and will happen on the workplace.

You can expect to get some of the following questions:

  • Describe a situation when you were under pressure in work.
  • Describe a conflict you had with your colleague.
  • Describe a situation when you went above and beyond with your service (for the customer, for the colleague)
  • Describe a situation when you reached a goal and tell us how you achieved it.
  • Describe a situation when you had to motivate someone in work
  • Describe a time when you had to deal with an angry or upset client (customer).
  • Describe a situation when you did not agree with the opinion (or decision) of your superior or supervisor, and knew that they were wrong. How did you handle that?
  • …..


Special Tip: Check our Interview Success Package to see multiple brilliant answers to all difficult behavioral questions. Impress your interviewers at ZS associates, leaving them no other option than hiring you…


Short case studies

You may deal also with some case studies in your second interview with ZS associates.

For example, they may ask you to choose an optimal method to rectify a problem related to sales (e.g. decrease of sales, no sales, etc). They will give you quite a lot of information about the situation (testing if you can distinguish important information from the pack), and a few minutes to prepare your answer to their question.

Remember that the key is to show them the way you work–should be systematic and logical, the way you think, your attitude to business, and to present the solution in a professional yet simple to understand way.

Note: if you apply for an administrative assistant job, or a similar job opening with ZS Associates, you won’t have to deal with case study in your interview.


Interview with a branch director

Business owner is standing in front of an office, waiting for a job candidateIf you apply for a management job with ZS Associates, you will typically have to pass one more interview–with the branch director. The decision maker will not ask you any behavioral or technical questions.

The final interview is more about relationship building, and understanding whether you can offer them what they need in the company, and whether they can offer you what you want from the job, and from your professional career.

Try to stay relaxed, focus on every word they say, and show the decision maker that you care for their business, and understand what they do in the company, and what your role in all of that should be.


Ace in your sleeve

The interview with ZS Associates is not easy, but you can succeed. If you are not sure how to make the best possible impression on your interviewers, or how to answer the difficult behavioral questions, have a look at our Interview Success Package. In few hours from now you will be ready to pass the interview with flying colors…

Thank you, we wish you good luck! – Your best job interview coach since 2011

May also interest you:

  • Follow-up letter after the interview – Advice on how to write a good letter (or email), with sample letters attached. Understand the most important sections on your letter, and make a final push towards a coveted job contract.
  • Salary negotiation tips – Basic rules you should remember when negotiating a salary in your interview.
  • Work portfolio for an interview – Learn how to prepare a selection of your best works, and how to use it to show the interviewers the value you can bring to their team.


Antony is the administrator of Interview Penguin. He is responsible for customer service and website maintenance. Posts and pages published by him are either generic posts (contact, privacy, etc), or posts from guest bloggers who do not have an account with Interview Penguin.

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