Let me start with good news: This won’t be a difficult interview. Amazon is almost always hiring, people keep buying stuff, and the retail giant needs someone to deliver the goods to the doorsteps of their customers. What I try to convey here is that the demand exceeds the supply on this niche employment market, and unless you fail the drug test or say something outright stupid in the interview (or remain silent after they ask you their questions), they will hire you. Simply because they need new delivery drivers, and they need them all the time.
Let’s have a look at 7 questions you may realistically face in this interview. Keep on your mind that in contrary to other positions at Amazon (managerial, engineering), interviews for a position of a delivery driver do not have a standardized form, and hence they won’t necessarily always ask you all seven questions. But they may ask you each of these 7 questions, and you won’t lose anything preparing for them. One more thing I want to stress–you’ll have to pass a drug test and a background check to get the job. Let’s move to the questions.
Why do you want to work for Amazon?
You should give them some words of praise. Say that you love their brand, are a regular customer, and enjoy greatly both the shopping experience and the level of customer service. What’s more, you know they are no. 1 in the world, and working for Amazon you have 100% job security. This isn’t some small e-shop run from a garage by a couple of enthusiastic friends that may close on any day… Working for Amazon, you do not have to be afraid of losing the job (unless you make something stupid of course).
You can also point out something you like from the job description. Of course, Amazon or not, this is still a job of a delivery driver. But, for example, you may get some benefits you would not get in many other places. Participating in 401(k) plans with 50% company match, and enrolling in paid life and accident insurance, is just one of the examples. You can also refer to their famous leadership principles. One way or another, they should get an impression that Amazon is your first choice.
Why a job of a delivery driver?
In an ideal case, you should cover two areas in your answer: What the job offers to you, and what you can bring onboard their team. The first one is easier. You love driving, enjoy communication with customers, and with your level of education and (lack) of experience, this is one of the best jobs you can get. What’s more, you like the early morning schedule, it fits your habits and you prefer to end early in the afternoon, so the job is really a great match, at least at this stage of your professional career.
And what can you bring onboard? You can start by saying that you drive responsibly, have decent time management skills, strong communication skills, know the local area, and, of course, you are motivated to do the job, and do it well. Considering everything, you feel like an ideal candidate for the position, and that’s why you decided to apply.
Are you willing to show up every morning at 4:30am and not be guaranteed a route?
This is one of the drawbacks of the job. Amazon has great processes in place for almost everything, and they can estimate the number of daily orders (collecting and evaluating their data constantly). However, you can never predict things 100% in retail. Maybe a heatwave arrives and people just don’t feel like buying, or some breaking news pops up in the TV and everyone is watching, or whatever…
It can happen–though rarely, that you show up at one of their distribution centers or warehouses at 4:30am, and there won’t be any work for you. Of course, nobody likes such a situation, but at least in an interview you should say you’re okay with that. You can say that you understand some degree of unpredictability belongs top every retail operation, even as big as the one they run at Amazon. Hence you understand, and are willing to take the risk, waking up early, and driving to their place.
Do you have a driving license?
This is an obvious one, but it doesn’t mean that you should give them a three words answer: “Yes, I do.” Especially if you’ve been driving a car or a van for a longer time, you should say so. For example:
I got my license two years ago and have covered over 30,000 miles since then, without a single accident.
It sounds much better, and you send over a clear sign that you are at least a bit experienced, and won’t end up in a ditch on a side of the road, while delivering precious good to their customers.
Do you have any tickets? Have you got any traffic fines?
As I’ve already said, they will do their background check, and you should tell the truth. However, it is a myth that you cannot get a job of Amazon delivery driver if you’ve received some tickets in the last twelve months. We are people, and people make mistakes.
As long as you explain clearly why you got a ticket, and ensure them that you’ve learned your lesson, and the situation won’t repeat again, you are good to go. As with almost every other question, your attitude matters the most for the hiring managers at Amazon. Once they see that you are a responsible person, who perhaps made some mistakes in the past (and who hasn’t made any in their life?), but learned from them, they will give you a chance to prove your words in the job.
What is your availability?
Many people have a second job or still go to college while trying to get a driver job with Amazon. As a rule of a thumb, you should be available in the mornings, and you should also show your willingness to work on some weekends. Because, and this may or not surprise you, Amazon does make deliveries on Sunday (though not in every country or US State). Try to prepare a clear schedule for the week. Remember that many Amazon drivers work part time, and they do not expect you to work 40 hours a week.
Let me stress it again: your attitude matters the most here. As long as they see that the job with Amazon sits high on your list of priorities, and you are ready to sacrifice something for it (perhaps even your Sunday twice each month), they will be satisfied with your answer.
What do you enjoy to do in your free time?
Job interview is a formal meeting, but they also try to get to know you as a person. Because what you enjoy to do in your free time tells a lot about your personality, and whether they can rely on you. Basically anything you say is good, unless you tell them that you enjoy to party hard at least three times a week.
Some hobbies that promote good health (and almost guarantee that you won’t be sick often) are your best choice. Running, cycling, Nordic walking, swimming, taking your dog for a hike, healthy cooking, and so on. Another alternative is saying that you simply do not have any free time at the moment, which is sadly the case for many people in the US. Trying to balance family life and two jobs, you can hardly enjoy any leisure activities. When you have some free time, you simply sleep :).
Interview for a job of Amazon delivery driver belongs to easy interviews. They almost always ask the same questions, and you can prepare for them in advance (nothing difficult really). As long as you show some enthusiasm for the job, and demonstrate certain level of driving skills and responsibility, and pass the drug test, they will hire you. I hope you will succeed, and wish you best of luck!
May also interest you:
- 50 most common Amazon interview questions & answers
- Why do you want to work for Amazon?
- 4 strategies on how to overcome interview nerves