McDonald’s. Can one really better the most famous franchise company of all time? Or, looking at it from another perspective, does it really mater? McDonald’s sells fast-food, and only a lunatic think such food is healthy or has any real benefits for the consumers. Sure, they rule the world in a way. McDonald’s is one of the most famous brands in the world, and they do many things incredibly well. One can learn a lot from McDonald’s, especially working there and having an insiders peak on the amazing system of fine-tuned processes they have in place for every single step in the restaurant. But I still wouldn’t send my best friend or my child to eat there. Would you?

Anyway, enough of philosophizing, and back to the interview question. What the hiring managers at McDonald’s want to hear (or read) from you is that it matters to you to try to make the company better. They care about your attitude, and they want to hire people who do not only go to job to earn the $12/hour (or how much the company pays new hires nowadays), but actually try to make some difference, and make the experience better for themselves, their colleagues and obviously for the customers. If you convince them of this attitude, they will hire you.

Let’s have a look at 7 sample answers to this question. I tried to come up with a nice mix, including some typical (but not bad) answers to this question, and some unorthodox choices that may make your interviewers think and help you stand out. It also depends whether you apply for some basic, managerial or even corporate role, and I tried to come up with a good answer for each of these scenarios. Hopefully at least one of the answers will resonate you and help you find the right words when it matters the most. Enjoy!


7 sample answers to “How can you make McDonald’s a better company?” interview question

  1. In my opinion, everyone can make their company better, by simply trying their best in their daily job. And it doesn’t matter if you flip burgers, wipe the floors, or manage the entire shift. Every employee trying their best, and being nice and supportive to their colleagues, makes McDonald’s a better company. And I want to join the ranks of such employees, since I really like your brand and would like to help it grow even further.
  2. Well, I am not sure if I can make McDonald’s better as a corporation, but I will certainly try my very best to improve this particular branch, this restaurant, and how people feel here. Being attentive to the needs and feelings of the customers, going above and beyond when there is an opportunity to do so, and simply delivering on all my commitments with a smile on my face. That’s how I want to make this restaurant a better place for anyone who stops to eat here.
  3. I dream of once transforming this place completely. You know, maintaining the core values of the company, and what made it great–the system, the employee university, the rules. But changing the food completely, making it more healthy, less caloric, and eventually even vegan. Because that’s the only way forward in my opinion if we want to keep enjoying this planet, and who else should lead the pack if not a company like McDonald’s?
  4. I believe I can make McDonald’s a better company by bringing my strong managerial background and amazing leadership skills onboard. You know, helping each employee working under me to reach their full potential, and in this way helping the company to reach the full potential. That’s the way I see it, and I hope you’ll give me a chance to prove my words in the job.
  5. Well, how could one make this company any better? It’s been here for ages, has restaurants in over 120 countries of the world, and serves over 60 millions people daily. In my humble opinion, McDonald’s is on its peak, and we as regular employees can only try to not make it worse. Because why would you try to change something that works so well, that has been working so well for dozens of years? I do not see any reason for it, and that’s why I do not have any plans of making this place any better, or any different as it is right now.
  6. Each company is a sum total of the people who work there. As simple as that. Each good employee makes it a bit better, and each bad one makes it a bit worse. Hence I want to make it a bit better by simply being a good employee, trying my best every day, sticking to rules 100%, treating the colleagues in the same way I like to be treated by them, and so on, and so forth. In my opinion it is the most we can aspire to, and it isn’t a little…
  7. AI implementation is my answer. McDonald’s is such a robotic company anyway. Employees always doing the same things, repeating the same processes, saying exactly the same phrases to each customer. To me, it already resembles a team of robots, so why not actually replacing many of the employees with the robots, some high-end AI? Sure, it would be a big investment, but over a few years it will pay off. And robots do not get sick, do not leave for some seemingly better job that also pays peanuts, do not get upset about the job. In my opinion it is a way forward, and I hope to be the part of the change as one of the leading technicians of the company…

So that’s it! I hope you like the answers, and have now at least some idea on how to handle this tricky question. I suggest you to check also 7 sample answers to other questions you may have to answer while trying to get a job with McDonald’s:

Matthew Chulaw
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