a man is stocking goods in a grocery store. We can see him taking boxes of cereals from a big box, and putting them to the regals in the shop

If you apply for a job in a big company, such as Walmart, or Kmart, the retail giants have their own interview processes, and they will follow them with every job candidate (customer assistant, stocker, sales manager alike).

They understand that stockers, as well as other people who take care of manual labor, are important members of the team. They will use te following questions in an interview with you:

  • Why do you think you can be a good stocker?
  • Why do you want to work for us, and not for someone else?
  • What do you think is a main duty of a stocker?
  • What were the most difficult situations that you encountered and the simplest way you used to solve them?
  • When in your last job did you go over and above of what was expected?
  • If another co-worker were gossiping about someone else something which was untrue, how would you react?
  • If a customer accused you of a bad customer service, what would you do?
  • If a supervisor asked you to change the way your job was performed even though you knew you were doing it right, what would you do?
  • What can you improve about our store?
  • This job is a routine work. What would motivate you to do it well every day?

* If you are preparing for an interview with one of the retail giants, we suggest you to have a look at Walmart Interview Guide from Jacob Gates (reputable carer coach and guest author for InterviewPenguin.com). Jacob has helped hundreds of people to succeed in the retail interviews, showing them great answers to interview questions, teaching them winning interview strategies. If you apply for a job in a smaller company or store though, please read further.

Stocker interview in small business

If you apply for a job in a small company, you will not deal with tough behavioral questions. More often than not, you will be the only applicant for the job (or one of the few), and all you have to do to succeed is to convince them of your readiness for the job, flexibility (accepting night shifts and overtime work possibility), and motivation to work hard. They will typically ask you only a few questions:

  • woman interviews in front of the older HR managers. They are smiling.

    Tell us something about your previous experience.

  • What would motivate you in this job?
  • When can you start?
  • Have you done this work before?
  • Can you lift 20 kilos?
  • Would you mind working overtime, night shift?


If you would like to learn more about the interviews, and how to prepare for them, have a look at the following articles on Interview Penguin: