It is not easy to get a job of a receptionist. Not at all. There are typically plenty of applicants. However, if you are aware of typical interview questions for receptionist, you will have a good chance to succeed.
We prepared for you the list of these questions. There is short suggestion how to answer it. Hopefully it will help you to get this great job.
Can you tell me something about yourself?
You should focus on your communication skills and other abilities relevant for the job. Tell the recruiter that you are talkative, like to help the others and enjoy working in hotel-like environment.
Why did you decide to apply for this job?
Honest compliment can help at this time. You can tell them that you really like the hotel chain (if it is a chain, or company, if you apply for office receptionist job), or simply that you like the atmosphere there, the place. The situation itself should help you to understand what to say.
What are your goals in five years time?
Honestly, there isn’t any real career growth potential for receptionists. And employers know it. You can answer that you would like to become a better receptionist and enjoy your job. Do not speak about a job of a hotel manager, because it does not work that way… Receptionists don’t become managers in five years time.
What is characteristic for a good receptionist?
Good receptionist should be positive about herself and the others, helpful and always consider the needs and desires of guests as her first priority.
Why do you think that people choose our hotel?
This is a common question in job interview for receptionist in hotel. But we can not give you an exact answer. You need to visit the website of the hotel, or ideally spend a night at it. After that you will be able to honestly compliment the most positive things. Needless to say, interviewers love to hear good things about their hotel.
What languages do you speak?
You should mention all the languages, even if your level is intermediate. Sometimes it is enough to be able to book a room for a guest, or to give an advice to foreigners. However, it is good to mention that you also learn a new language, or want to learn a new one.
Why should we choose you?
This is very difficult question, especially for receptionist. In order to find the right answer, you need to think about yourself for a while. Try to identify your abilities an skills which are:
- beneficial for the hotel (company)
What are your salary expectations?
Just say that salary is not that important for you and that you would be happy to earn the same as other receptionists workings there earn.
What are your weaknesses?
To be over-friendly, too passionate or perhaps too punctual, are definitely not bad weaknesses for any receptionist applicant. However, you should always be honest in your answer. We write more about this topic in weakness interview question article.
Do you have any questions?
It is good to ask one or two questions at the end of your interview. You can ask them about the next step of recruitment process, or about anything from the job (shifts, working patterns, where do receptionist sleep, etc). And do not forget to thank the interviewers for every answer!
P.S. If you really want to have a best shot on the job, you should try to do something extra. Therefore, you should check an extensive list of brilliant answers to receptionist interview questions on this website. Their e-book is excellent too! Good Luck!