You will have to deal with screening, behavioral, and technical questions, and convince them that you can bring value to their team of excellent employees.
Many people apply for every job opening at ZS associates. They can afford to hire the best, and you will have to show them why they should hire you.
Let’s have a look at the interview process, step by step, and the questions you will face in each step.
Easy start – the phone (or group) interview
When they talk to you over the phone, they try to get a good grasp of your communication skills, understand who you are, what you did in the past, and why you try to get a job with them–and not with any other company. You can expect to hear some of the following questions:
- Why do you want to work for ZS associates?
- Why do you decided for this position?
- What makes you a great candidate for this particular vacancy?
- Tell me more about the job XY you had, your main duties, achievements, successes and failures you experienced on the position.
- What motivates you in job?
- Why did you leave your last job (why do you plan to leave your present job?
- Where do you see yourself in five years from now.
Who will proceed to the next stage?
Typically approximately every second person will be invited for the in-person interview, after they complete the phone interview. In some cases (when we speak about highly technical positions), nearly all job candidates will be invited for the in-person meeting with the HR team.
In this particular case, a phone interview is only a formality. They use it to invite people for an in person interview, and will ask each applicant only one or two questions (just to make it look like an interview).
Nevertheless, you still have to show some motivation and interest to work for ZS associates, to pass your phone interview with the company.
In person interview – case studies, behavioral questions, tests
You should prepare for a long day when you interview for a job with ZS Associates…
More often than not, you will talk to two or three people, you will have to complete some tests (IQ test, personality test), and they will ask you plenty of behavioral questions.
They can actually also repeat some questions from the phone interview. If they do so, it is important that you give the same (or at least similar) answers as before. This is the test of your credibility and trustworthiness–do not lose it in the interview.
Let’s have a look at the other parts of the interview.
Short case studies
Example: They will ask you to choose an optimal method to rectify a problem related to sales (e.g. decrease of sales, no sales, etc). They will give you quite a lot of information about the situation (testing if you can distinguish important information from useless), and a few minutes to prepare your answer to the question.
Remember that the key is to show them the way you work–should be systematic and logical, the way you think, your attitude to business, and to present the solution in a professional yet simple to understand way.
Note: if you apply for an administrative assistant job, or a similar job opening with ZS Associates, you won’t have to deal with case study in your interview.
This helps them to assess your attitude to work, to your colleagues, and to various problems that can and will happen on the workplace.
You can expect to get some of the following questions:
- Describe a situation when you were under pressure in work.
- Describe a conflict you had with your colleague.
- Describe a situation when you went above and beyond with your service (for the customer, for the colleague)
- Describe a situation when you reached a goal and tell us how you achieved it.
- Describe a situation when you had to motivate someone in work
- Describe a time when you had to deal with an angry or upset client (customer).
- Describe a situation when you did not agree with the opinion (or decision) of your superior or supervisor, and knew that they were wrong. How did you handle that?
Interview with a branch director
If you apply for a management job with ZS Associates, you will typically have to pass one more interview–with the branch director. The decision maker will not ask you any behavioral or technical questions.
The final interview is more about relationship building, and understanding whether you can offer them what they need in the company, and whether they can offer you what you want from the job, and from your professional career.
Try to stay relaxed, focus on every word they say, and show the decision maker that you care for their business, and understand what they do in the company, and what your role in all of that should be.
You can succeed
The interview with ZS Associates is not easy, but you can succeed. Check our Interview Success Package if you want to see brilliant answers to the screening and behavioral questions you will face while trying to get a job with ZS associates.
Alternatively you can have a look at one of the following articles:
- Follow-up letter after the interview – Advice on how to write a good letter (or email), with sample letters attached. Understand the most important sections on your letter, and make a final push towards a coveted job contract.
- Salary negotiation tips – Basic rules you should remember when negotiating a salary in your interview.
- Work portfolio for an interview – Learn how to prepare a selection of your best works, and how to use it to show the interviewers the value you can bring to their team.