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Follow-up call after the interview

Job seekers will typically send a follow up letter after their interview, trying to make a final push towards a new job contract.

Some people will do nothing at all. They will sit at home, waiting for an email, or a call from an employer. The smartest job seekers, however, will take their chances and make one more call to their perspective employer.

This is called a follow-up call after the interview.


We learn more on the call

Making a phone call has many advantages when we compare it to sending a letter. First and foremost, you will get the answer immediately.

Then you can ask them additional questions, learn what the next steps are (if they decided to hire you), or ask them for some feedback on your interviewing skills, and what you could do better (if the answer is negative, and they decided to hire someone else for the job).

 

Get a second chance

What is more, in case of a negative answer you can try to arrange a new interview with them. You can even ask them if they do not have another offer available in the company. You always have a second chance on the call, and you can lose nothing.

The worst thing that can happen is that they turn you down repeatedly. And who cares?

They had a chance to employ a great person in you, and they decided to no to. It is their mistake, their chance missed. At least you know the result straight away, and can focus on the next opportunity and the next job interview.

 

An email, or a call?

So, an email, or a call? While I believe that the follow up call is always better, not all interview coaches share the same opinion. Nonetheless, in some scenarios, it is definitely better to call the employer than sending an email:

  • if you have a very good feeling after the interview with them
  • if you apply for a position where calling people is an integral part of the job (call center operative, sales representative, phone banker, etc.)
  • if you are not good in writing, but can talk well on the phone (the styling and grammar mistakes matter a lot on the letter, but they have no significance whatsoever on the call)
  • if you need their feedback immediately (becasue you consider also other job offers, or basically becasue you can’t wait)

 

Four steps to a good call

1. Introduce yourself and say why you are calling

They may remember you, as well as not. Introduce yourself briefly and tell them that you are calling regarding the feedback from the interview for a particular position, interview you gave on a particular day and time.

Do not forget to talk with enthusiasm, and try to sound positive and optimistic. There will be enough time for negativity after the call–if it doesn’t end the way you hoped for.

 

2. Silence is the master

To remain silent on the call is a great sales technique, and you can use it also in the follow-up of your interview.

You have already introduced yourself, and told them what you need and want. Remain silent and let them talk. The longer you remain silent, the more information you will get. Don’t forget to grab a pen and paper and make a note of everything they say.

 

3. React on their verdict

If they hire you, ask about the next steps. Perhaps you should go to the company to sign a new job contract, or there is a training day you have to pass (or a drug test) before starting.

If their verdict is not positive, try to make as much as possible from the phone call with the employer. Ask them to give you some feedback on your interviewing skills–what did they consider good and bad, why they chose someone else, etc.

If you have a good feeling from the person on the other end, you can ask also about other job openings in the company–perhaps you researched about other offers on their career’s website, or on the job board. Show them that you are interested.

You can also politely ask them to call you, if the same position becomes available in the future. Many times someone starts a job and leaves in two months, for whatever reason (the job did not meet their expectations, they did not like the collective of people, they got another offer, etc).

Perhaps you finished the second best in the interviews, and they will be more than happy to call you in a case that the winner doesn’t stay with them for a long time. It is much easier to call the second best candidate than to organize the entire interview from scratch again.

 

 4. End the call

There’s nothing more to say or do. Wish them good luck, and hang up. Try to stay positive and friendly, end the call on a high note. You never know what can happen in the future. Perhaps you can benefit from this particular connection with the recruiter/HR manager.

And even if not, it is good to be nice to other people you meet in your life, in your job search. Law of action and reaction always works. Be nice to the others, and the others will be nice to you…

 

Continue your preparation with Interview Penguin

  • Follow-up letter after the interview – Advice on how to write a good letter (or email), with sample letters attached. Understand the most important sections on your letter, and try to convince the employer to give you a job.
  • Most common questions and answers – Test the waters, learn what matters for the interviewers and how to answer the most common questions about your motivation, goals, strengths and weaknesses, and other.
  • Salary negotiation tips – Get what you deserve. Some basic rules you should remember when negotiating a salary in your interview will help you to get a better offer.
  • Interview Success Package – A paid product (eBooks and audio recording) for people who take their job search seriously, and want to show their very best on a big day.

 

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