At least for people who have never worked in the skies…
Let’s have a look at things you have to do in an interview to get this job.
Charisma matters more than education
First of all, you should speak at least two languages, look good, and have at least some charisma. It would be tough to succeed in an interview otherwise.
The good news is, however, that you do not need any special education, or previous working experience, to be considered for the job. Airlines have excellent training programs. If they hire you, they will teach you everything you need to know to be an excellent steward.
Having said that, your success (or failure) in an interview depends on the quality of your interview answers, and whether you can convince them that you have the right personality for the job. Let’s have a look at common questions.
Questions for a flight attendant interview
- Tell us something about yourself.
- Have you ever flown with an aircraft before, as a passenger? What was your feeling about the flight attendants?
- What do you think are the main duties of the flight attendants on the short distance and long distance flight?
- What do you think characterize a great flight attendant nowadays?
- How many languages do you speak on an intermediate level or better?
- How do you imagine a typical day of a flight attendant?
- What do you think is the most difficult thing about this job?
- How would you handle the situation when two passengers were arguing and disturbing the rest of the travelers?
How would you react if there was a passenger on the flight who claimed to be extremely sick and demanded an emergency landing?
- How would you choose the right people to sit next to the emergency exits?
- What caught your eye exactly on our job offer, and our airlines?
- Why do you believe you can be a good flight attendant?
- How would you ensure the maximal possible customer satisfaction in your daily job?
- Do you prefer to work in a team, or alone?
- Imagine that one of your colleagues got sick unexpectedly. You have to take her shift, after a very physically and mentally demanding week. What would you do?
- Do you have any preference of places where you want to fly?
- How many hours per week do you like to work?
- What do you consider the biggest mistake you have ever made when dealing with other people?
Right attitude and motivation
“Safety and happiness of a passengers is my first priority” should be your interview motto. When you struggle with an answer to their question (or to a question in a personality test), your motto will help you to find a good answer….
Continue your interview preparation with the following articles: