Cashier applicant interviews for a job in a back office, with one of the store managers. They drink coffee while talking. It is not difficult to get a job of a cashier, for two reasons. First of all, there are many job openings, and you won’t compete with more than one or two other people for the job (you will actually often be the only applicant in small stores).

On the top of that, you can get this job regardless of your previous experience and education. It is actually one of the most common jobs for high school students, or for people who were not lucky enough to graduate from the high school.

All you have to do to succeed is convincing your interviewers of your motivation, responsibility, and readiness for the job. Do not worry if you have never done the same work before–you will receive a training before you start working. Let’s have a look at the questions.

Common questions for cashiers

  • Why do you think you can be a good cashier?
  • If a customer accused you of bad customer service, what would you do?
  • Are you ready to handle angry people?
  • If a supervisor asked you to change the way your job was performed even though you knew you were doing it right, what would you do?
  • This job is repetitive. Tell me how you would find a motivation to do it well.
  • Describe a situation when you found it hard to be courteous.
  • What are your strengths and weaknesses?
  • If you receive a 20 dollar bill for a $3.71 order, explain how you would add up the change.
  • Tell me something about yourself.
  • How long do you want to have this position?
  • What do you think is the most difficult thing about this job?
  • How do you imagine a typical day in work?


Interviews differ in small and big companies

Four job candidates wait for the interview, holding their job applications tightly in their hands.If you apply for a cashier job in a small store, they will likely ask you only a few questions about your motivation, availability, and experience. The people talking to you won’t be professional interviewers (store owner or manager will lead an interview with you), and if you make a good impression on them, they will hire you.

If you apply  in a big store, however, such as Walmart, you can expect more behavioral questions, and perhaps also a personality test. These companies run specialized HR departments, they know how to conduct interviews, and typically more people apply for the jobs with them.

To understand better how it works in a big store, and what questions they will ask you, you can have a loot at Walmart Interview Guide from Jacob Gates, one of the guest authors who write for Interview Penguin. Jacob specializes in helping people to get a job with Walmart, with great success.

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