Branch manager sounds cool. This classy job title attracts a lot of people. More often than not, you will compete with more than a dozen other job seekers in your interview.
Prepare for a long interview sessions, consisting mostly in screening and behavioral questions. Some technical questions (job-specific) and a personality test will often complement the interview template. Let’s have a look at the four parts of the common interview process for branch manager job.
First part of the interview – screening questions
Interviewers ask these questions to understand your motivation, your communication skills and other soft skills, and basically to get a good grasp of you, as a person.
- Why branch manager?
- Tell us something about your previous experience.
- How do you imagine a typical day in work?
- Why do you want to manage our branch, and not a branch of one of our competitors?
- Why do you think you can be a good branch manager?
- What do you consider your strengths and weaknesses?
- Why should we hire you, and not one of the other applicants?
Second part – behavioral questions
Asking these questions, the interviewers test your readiness for the job. They also try to understand your attitude to various situations that happen on the workplace, and various challenges you can face in your job.
- Describe a conflict you had with one of your colleagues. How did you solve the situation?
- Describe a situation when you didn’t meet your goal in work. Why do you think it happened?
- What was the toughest managerial decision you had to make in your career?
- What do you consider your biggest achievement so far as a manager?
- Describe a situation when you needed to meet a tight deadline.
- Describe a situation when you struggled to communicate something to one of your sub-ordinates. What did you do to get your message over?
- Describe a time when you faced a difficult situation in your personal life, and how ti affected you in work.
- Describe a time when you struggled to connect with somebody important.
Third part – short case studies and technical questions
- Imagine that we gave you a key from our new branch. You were the first and only employee of that branch. What steps would you take to ensure that the branch did run as soon as possible?
- Our goal is to sell one thousands products per month in every branch. Imagine you were the branch manager. First month, your branch sold only five hundred products. How would you analyze the reasons why we failed, and what would you do in order to reach the target the next month?
- How would you motivate your subordinates in the branch, without offering them a raise, or any other form of financial compensation?
- What do you consider the main challenges you will face when leading our branch?
If you would like to see great answers to the screening and behavioral questions (the first two stages of your interview), as well as some advice on how to handle the technical questions, check our Interview Success Package.
Alternatively you can have a look at the following sections: