If you would like to have a responsible, rewarding and challenging job, branch manager position is what you shall be looking for. But be prepared for a tough competition in an interview. These job openings are very popular and you can expect to compete with dozens of other applicants. To be honest, it’s quite a success if you have been invited for an interview already.


Interview in front of a panelHave a vision, think the way the employer thinks

The branch manager should posses several skills and abilities. You should be the leader, the one who knows what to do, is capable to take decisions on his own and do his best in order to ensure the best possible results of a branch. Do you have an idea how would you do so?

Well, if not, you should think for a while about it. Interviewers are going to assess your skills using a healthy combination of situational and personal interview questions, completed with role play questions. Let’s have a look at it in detail.

First part of branch manager interview – personal questions

  • Why do you want to work for us?
  • Why do you think you can be a good branch manager?
  • What do you consider your strengths and weaknesses?
  • Why should we hire you?
  • Tell me something about your experience.
  • What do you believe to be a main duty of a good branch manager?


Needless to say, these questions are not the most important one in an interview. Still, they carry some weight and sometimes you can be screened out directly in this stage. What I suggest you to do is to speak about things that are relevant to the position you are applying for, listen carefully and speak always to the point only. You can find some more advanced hints how to answer typical interview questions in our questions in detail section.


Two job applicants talk before an interviewSecond part – situational questions

  • Describe me a situation when you had a conflict with your sub-ordinate.
  • Describe me a situation when you were struggling to reach the target. Why do you think it happened?
  • What was the toughest managerial decision you needed to take in your career?
  • What do you consider your biggest achievement so far as a manager?
  • Describe a situation when you needed to meet a tight deadline.

As you can see, interviewer asks you about the past. I suggest you to think carefully about your working experience, in order to remember these problematic situations (when you were under pressure, when you needed to meet a tight deadline, when you were forced to do some quick decisions, etc.). You should pick the situations that have happy-ending.


Third part – Role plays and case studies

  • Imagine that we give you a key from our new branch. There is nobody, only you. What steps would you take to ensure it’s smooth run as soon as possible?
  • Our goal is to sell one thousands products per month in every branch. You are the branch manager. First month, we were able to sell only five hundred products in your branch. How would you analyze the reason behind this and what would you do in order to reach the target the next month?
  • What would you do if one of your employees gives a notice suddenly?
  • We have a fixed salary structure in our company. That means, salary growth can not be used as a factor of motivation. Knowing it, what else would you do to motivate the employees on daily basis?
  • What do you consider as main challenges you will face once leading our branch?


After the questions, you can expect to get some psychometric tests. Do not be afraid of it. It’s mostly for the image, not for the real result. Just read each question and answer it honestly, without too much of thinking what a right answer could be.
However, what you shall strongly focus on is your presence in an interview. You can learn more about it in an article called how to sell yourself in an interview.

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